Technical Learning Journey Field Service Service Cloud Consultant = 41 hrs Field Service Consultant = 16 hrs Advanced Field Service AP = 10 hrs Certi昀椀ed Field Service Consultant Advanced Field Service AP SFS Optimization Certi昀椀ed Service Cloud Consultant Accredited Professional (FY24) Certi昀椀ed Administrator SFS Fast Path SFS Advanced SFS AP Prep Courses SFS Optimization Essentials Start Here Introduction to Consultant Setup for Advanced Resource Management The Optimization Process Field Service Technical Track Cert Prep Capabilities Foundations Building Blocks of Scheduling Resource Availability and Implementation & Design Intro to ES&O & Licensing Service Territory Management Global Actions and Resource Management for Foundation ES&O Deep Dive Contractors Contractors and Crews SA Lifecycle, Dispatch, and Complex Work and Mobile Work Orders Optimization Inventory Management and Customizing the Dispatch Assets O昀툀ine Architecture Console Sharing, Mobile, and Service LWC (Mobile) Optimization Reports Business Value Tool Field Service Excellence Track Value Engagement Proactive Adoption Technical/Product Non Technical/Business Curriculum Course Roadmap Learning tracks Credentials Hands-on