Core Service Cloud Technical Learning Journey SC Consultant = 35 hrs CSIM = 3 hrs SA = 3 hrs Automation: 5 hrs Adv Knowledge = 3 hrs Customer Service Incident Management Service Automation Advanced Knowledge Certi昀椀ed Service Cloud Consultant Start Here Salesforce Certi昀椀ed Service Cloud Special- Service Cloud Cre- Administrator ist Superbadge dential Trailmix Knowledge Centered Customer Service Incident Automation Overview Service Management Overview Customer Service Incident Service Catalog Knowledge, Automation, and Management Implementation Intelligence Knowledge Pocket Guide Customer Service Incident Service Cloud for Slack Management Quiz Incident Mgmt Pocket Guide Knowledge Pocket Guide Incident Mgmt Pocket Guide Recommended Partner Learning Camp Service Automation Pocket Curriculum Guide Technical/Product Non Technical/Business Curriculum Course Roadmap Learning tracks Credentials Hands-on