Contact Center Partner Success Owner: Gloria Gutierrez, Natalia Kurtanjek Service Cloud Consultant Recommended Contact Center Consultant AP Self-Paced Learning = 10 hrs Virtual Sessions = TBD CC Pocket Guide Credentials Existing Course or Curriculum Hands-On Learning Tracks Legend Future Content Trailhead Partner Enablement Success Contact Center Trailmix Launching Late FY25 CC Implementation Readiness Level 1 Launching FY26 Launching FY26 CC Implementation Readiness Level 2 CC Implementation Readiness Level 3 - Use Cases Contact Center Prep Sessions

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