2 Know Your Customer’s Success Plan Understand the features and benefits of each plan Signature Premier Standard The Premier Success Plan helps you start The Signature Success Plan helps you strong and discover new ways to get more The Standard Success Plan is our most clear a path for innovation and peak value from Salesforce every day with basic plan available to all customers with performance with a go-to advocate, personalized programs and expedited free always-on resources and essential specialized programs and the fastest support.. support. support. Key Features: Included is access to Trailhead, Key Features: Knowledge Articles, and Technical ● Onboarding & Success Reviews Support at Salesforce Help. ● Customer Success Manager ● Expert Coaching ● Proactive Monitoring ● Developer Support ● Specialized Architect Reviews Standard Plan Overview ● Fastest Technical Support Premier Plan Details Signature Plan Details Access to the content on Partner Community, Partner Learning Camp (PLC) and Trailhead is available to all registered partners and Salesforce employees. Access instructions

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