1 Say Hello to Customer Success Plans Let’s get started! What are Success Plans? Salesforce.com Partner Community We've designed our portfolio of Success Plans to help every customer maximize outcomes by getting the right ★ Success Plan Highlights Access the latest updates support and guidance at the right time. We offer three ★ Compare Features and resources for Success plans. ★ Video Overview Plans in Partner Community Standard is our plan available for everyone, focused on self-guided resources. All the latest information on Premier provides specialized guidance and faster Success Plans Page Salesforce.com response times. Signature is our highest level plan designed to deliver the most proactive and personalized service. Access to the content on Partner Community, Partner Learning Camp (PLC) and Trailhead is available to all registered partners and Salesforce employees. Access instructions

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