3 Leverage Your Customer’s Success Plan Maximize available support through your customer’s success plan Partner Success Plan Resources Overview It’s important for Partners to understand Success Plan offers and Success Plan Best Practices for Partners provides you with a features and how they may be leveraged during an implementation. step-by-step guide. As a trusted advisor, learn which plan your customer has and how to make the most of available resources. And there are Premier and ● Identify your customer’s Success Plan Signature plan benefits where it makes sense for partners to ● Understand the power of Designated Contacts participate together with Salesforce and our customer to drive ● Support Case creation and escalation alignment and customer success. ● Developer Support fundamentals ● Premier & Signature Plan Benefits Access to the content on Partner Community, Partner Learning Camp (PLC) and Trailhead is available to all registered partners and Salesforce employees. Access instructions

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