2 Product Readiness Skill up and become Contact Center Accredited Overview Path to Accreditation Learner Info Learning Time: The Contact Center Accreditation 1. Complete the Contact Center Trailmix ~ 25 hrs Exam is available for Partners only. 2. Complete the Contact Center Learning Best suited for: Journey in Partner Learning Camp It’s focused on discovery, design, Consultants engaging in Service delivery and deployment of the Contact 3. Attend Partner Events Cloud delivery Center strategy and capabilities. 4. Review missed sessions Helpful Skills: 5. Review the Exam Guide Curriculum & Learning Journey Service Cloud configuration, Omni 6. Sign up to take the exam Channel Routing, Integrated Voice, Digital Channels, and Self-Service Access to the content on Partner Community, Partner Learning Camp (PLC) and Trailhead is available to all registered partners and Salesforce employees. Access instructions