1 Say Hello to Contact Center Let’s get started! What is Contact Center? Salesforce.com Partner Pocket Guide Salesforce Contact Center is a bundled solution that delivers transformation into the Service center by ★ Who uses Contact Sales & GTM Positioning, providing Service Automation, Intelligence, Center? Product Capabilities & Omnichannel Engagement, Self-Service and Agent ★ How does it work? Implementation resources Productivity at scale. ★ Can I see a demo? The Contact Center provides a suite of solutions to help Get Started with our All the latest information on the business transform from Support Center to Service Partner Pocket Guide Salesforce.com Center. It enables Service Organizations to focus on metrics such as CSAT/NPS, Agent Productivity, and Cost-efficiencies. Access to the content on Partner Community, Partner Learning Camp (PLC) and Trailhead is available to all registered partners and Salesforce employees. Access instructions