4 Sample Partner Lead Discovery Questions 2/2 Easily plan and run your internal discovery with a simple set of questions to uncover customer priorities and identify leads with your internal delivery team as below. Service Buyer IT Buyer Recommendations Map ï Does their support team have visibility into Where are they today in their implementation and ï How are they maintaining customer the end to end journey of a customer? adoption journey and where do we have left to take privacy through each stage of the data them? ï How do they track and report on CSAT lifecycle? data today? ï What are their big technology initiatives Find below some example templates to use for ï Do they have a solid understanding of this year? recommendations mapping. what factors are driving their CSAT, churn, ï How are they using your budget this year? sales metrics, or other KPIs? Solution Capability Map Example > ï How are their current technologies being ï What are their goals & objectives for their Product Capability Map Template > adopted by their teams? support organization? Product Capabilities Value Map > ï How does their organization keep up with ï What key KPI9s do they care most about? Beneûts Map Template > the increasing demand for modern ï What stands in the way of getting accurate applications? Recommendations Proposal Template > insights into their customer9s experience?