5 Partner Success Additional Support: Engage with the Community and our SMEs Service Cloud Service Cloud & Industries Readiness ● Join the Official: Service Cloud Experts Collaboration Group in Partner Community Industries offer the same success strategies for Industries ● Join the Service Cloud Trailblazer to check the pulse of what’s Einstein 1 for Service going on with customers in Service Cloud (additional groups can be reached from there) Join the Partner Community and join your Industry group ● Attend Partner Office Hours as we review specific release Find the Pocket Guides on each community page or start on items and engage with a special guest each Office Hour the Salesforce Industries Learn page ● Missed a session? Partner Success Video Hub Includes Service Keep up with customers by finding Industry Cloud groups in Cloud Partner Enablement Sessions the Trailblazer community ● Get involved by attending sessions, providing feedback and asking questions Access to the content on Partner Community, Partner Learning Camp (PLC) and Trailhead is available to all registered partners and Salesforce employees. Access instructions

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