Partner Readiness Guide to Salesforce Field Service [SFS] and Industries An extension of the robust Salesforce Service Cloud, Field Service [SFS] oûers a management platform designed to drive eûciencies in a company's ûeld service operations ultimately and often resulting in better customer satisfaction ratings. Aligned with Industries and Agentforce, our SFS solutions are packaged to produce supercharged and relevant solutions for ALL service organizations. The learning resources in this guide are continuously evolving. Check back frequently to stay informed and leverage the most recent content.