Partner Readiness Guide to Agentforce

Partner Readiness Guide to Agentforce AI is revolutionizing the way we work. Businesses achieve increased productivity and reduced costs with autonomous AI Agents on the trusted Salesforce platform. This guide will help you understand Agentforce and includes all the information you need to get started. The learning resources in this guide are continuously evolving. Check back frequently to stay informed and leverage the most recent content.

Agentforce Readiness Journey Humans with Agents drive Customer Success 4 3 1 2 Partner Product Say Hello to Implementation Readiness Success Agentforce Readiness Access to the content on Partner Community, Partner Learning Camp (PLC) and Trailhead is available to all registered partners and Salesforce employees. Access instructions

1 Say Hello to Agentforce Let9s get started! What is Salesforce Agentforce? Salesforce.com Partner Pocket Guide Agentforce is the Salesforce platform that enables ' Who uses Agentforce? customers, partners and developers to build, deploy, Sales & GTM positioning, ' How does it work? and monitor autonomous AI Agents that work alongside product capabilities & ' Can I see a demo? human workers. implementation resources Agentforce enables you to beneût from AI without Agentforce FCD for juggling diûerent AI vendors with expensive and time Partners Get started with our consuming foundational model training. Agentforce is Partner Pocket Guide aware of your business data, security, governance and Salesforce Agentforce processes providing the right context for more accurate and relevant outputs. Access to the content on Partner Community, Partner Learning Camp (PLC) and Trailhead is available to all registered partners and Salesforce employees. Access instructions

2 Product Readiness Skill up and get your AI Associate & AI Specialist Certiûcations Free to take until the end of 2025 Overview Path to AI Associate Path to AI Specialist Learner info Learning time: 1. Complete Trailmix ~40 hours Agentforce - Cert Prep 2. Watch the AI Specialist 1. Complete Trailmix Best suited for: Cert Prep recording; or Professionals embarking on the Curriculum & Learning 2. Sign up for Partner AI journey and looking to learn 3. Build your ûrst Agent Journey Events* (free) more about Copilot, Prompts, 4. Sign up fo the next and AI features. We oûer resources in Trailhead 3. Earn Certiûcation (+ Partner Session to get skilled up in AI and Exam Guide) Helpful Skills: Agentforce, understand the 5. Earn Certiûcation (+ product9s value and deliver Experience with Salesforce Exam Guide) successful implementations. platform Access to the content on Partner Community, Partner Learning Camp (PLC) and Trailhead is available to all registered partners and Salesforce employees. Access instructions

3 Implementation Readiness Deepen your expertise with advanced content and resources AI + Data Camp Practice enablement Demo Orgs Advanced AI + Data Camps Partner Enablement Demo Orgs and Workshops* Resources Consult the Partner Pocket Guide for full information and options. Topics include Architecture, Partner main stop for all Development, Implementation enablement resources. *search for:

4 Partner Success Additional support: Engage with the Community and our Einstein SMEs Partner Community Join the conversation Oûce Hours Events & more AI Partner Connect for live Video Hub Access all relevant enablement from experts: Includes webinars, release resources for Einstein on Join the deep dives and demos the product page in Agentforce Partner Community: AMER/EMEA Collaboration Group Upcoming in Partner Community APAC/India Agentforce product page Agentforce Upskill LATAM (Portuguese) Access to the content on Partner Community, Partner Learning Camp (PLC) and Trailhead is available to all registered partners and Salesforce employees. Access instructions

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