1. Get to Know Agentforce Overviews, Demos, Use Cases & The Unmatched Agentforce Advantage The first step in your Agentforce journey is to understand the product. This chapter introduces Agentforce, showcases its capabilities, explores various use cases, and highlights its unparalleled advantages in the agentic space. Get to Know Agentforce 1 Get AI Certified 2 Deepen Your Expertise 3 Create Demand 4 Sell Agentforce 5 Grow & Expand 6 Apply Learnings & Share Success 7