Public Sector The AI Enterprise for government. $1.75T in potential unlocked productivity for government with gen AI. Source: BCG 2024 Trust Imperative Report 4.0 “Gen AI: The Trust Multiplier for Government” Keynote Announcements 1 AI for Public Sector Solutions | GA 3 Data Cloud for Government Cloud | Nov ‘24 Coming Soon • Application Overview • US Fedramp High Authorized • License Compliance Summary • UK Cyber Essentials Plus • Prior Violation Report • Australia IRAP • Application Version Comparison • Span ENS 2 Investigative Case Management for Government | GA Nov ‘24 • Enhance Investigative e昀昀ectiveness from complaint to resolution Other Highlights from Public Sector Sessions: • Salesforce's solutions facilitated a more e昀케cient contact center operation, reducing non-emergency call volume by 163,000 in a year and improving average response times. (1) Resources: • Public Sector Keynote • Salesforce+ Public Sector Dreamforce Collection • Website: Public Sector Source 1: Deliver Personalized Public Service and Gain E昀케ciencies 40

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