VER DISCO Business Value Realization Plan Plan and execute a series of workshops with the customer to gain a better understanding of the customer and capture requirements for the engagement. Defined Outcomes Purpose ❏ Defined action plan against a number of success metrics. The success metrics will provide the measurement to link the The purpose is to ensure the value of the project deliverables in effectiveness of the configured application and associated driving business outcomes is understood and success metrics are functionality to business benefits. defined and measured. ❏ Review of the defined and agreed success metrics associated A consolidated 180-day activity plan will be built out to set milestones with a program/project/workstream and review the progress. ❏ Plan to maximize the benefits of using the Salesforce platform ❏ By Cloud (product) or Reporting format and schedule to be determined with partner and ❏ By using industry success metrics customer. Business Value Realization Plan Customer Centric Discovery Project Management Essentials Best Practice Enablement Enablement Tools & Templates

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