DELIVER Go/No-Go Decision The steering committee and/or customer executive sponsor (or delegate) should sign off that they agree we will go live, under what conditions, and when. This should be documented with acknowledgement from the customer. How To Perform The Project Manager is responsible for determining criteria to be used to obtain a Go decision and documenting it, and for obtaining documented agreement of the go decision (or no go decision with conditions preventing go live) from the customer decision maker(s). Steps to perform are as follows: 1. Partner Project Manager works with customer Project Manager and sponsor to determine and document go live criteria. 2. Partner Project Manager documents and verifies that go live criteria have been met. 3. Partner Project Manager hosts a meeting with key stakeholders to review go live criteria and obtain Go/No-Go decision. 4. Partner Project Manager obtains documented agreement via email to go live from customer. Go Decision - Once email confirming Go Live decision has been received the project team may commence deployment activities. No-Go decision - If No-Go decision, Partner Project Manager must document remaining tasks/timeline/criteria to meet Go decision.