Where did your What major challenges did What piece of advice would entrepreneurial journey with you overcome along the way? you give to aspiring founders? Salesforce begin? Mike Dannenfeldt and I met in 2005 My partner once told me that when you In the beginning, your product might not when I joined his Technical Architecture start a company, you can, and will, have be perfect, but don’t wait until it is to go Mike Milburn Team at Salesforce. As we both grew our your best and worst day, often on the to market. Customer feedback should careers at Salesforce, we found a mutual same day. Our main challenges have been drive ideas and the direction of your Co-CEO, Pimly passion for customer success. The Pimly time focus and getting the product built. product. If you don’t put your product Pimly integrates the power of product experience management opportunity began in the fall of 2021 and Finding the time and skilled resources out there, you may be solving for things into your Salesforce org, enabling your sales, customer service, started in formality in the Spring of 2022. needed to get a viable product built nobody is asking nor willing to pay for. and other Salesforce users with fully configurable digital catalogs, before you have paying customers is the sell sheets, and additional eCommerce-like product experiences. proverbial chicken/egg problem. Every time a challenge happens, we revert to what we learned at Salesforce and stay as close to the customer as possible. The AppExchange team not only helps us prioritize but removes friction and inefficiency from the system. They are always there to navigate critical product AppExchange anchors our connection questions and give transparent feedback to Salesforce and inspires us to drive that helps us focus. customer success.