How to get more value with expert guidance and support.

How to get more value with expert guidance and support. Success Plans provide the right level of expert guidance and support to suit your needs. So that you can: • Reach your goals faster with access to expert guidance tailored to your business outcomes • Optimize your Salesforce solutions and get the peace of mind to run your business at peak performance How to ﬁnd the right Success Plan for your organization • Learn about the Standard Success Plan > • Learn about the Premier Success Plan > • Learn about the Signature Success Plan > Want to explore how you can get more value out of Salesforce with Success Plans? Contact your Account Executive to discuss which Success Plan is right for your organization. Check out Success Plans sessions and activities this week. How to fast track your success with the Premier Success Plan Exclusive features of the Premier Success Plan: Expert Coaching Adopt best practices and learn how-tos based on insights from over 23 years of working with successful customers. Find an Expert Coaching Session > Faster access to support Get connected to Salesforce experts quickly with 24/7 and live chat support. Actionable insights to drive results Innovate faster with targeted insights from health checks 30% and business value reviews. more value Learn about the Premier Success Plan for Premier customers* * The Customer Experience Survey for Premier conducted by Salesforce in January 2021 How to maximize your Salesforce investment with the Signature Success Plan Exclusive features of the Signature Success Plan: Designated Technical Account Manager (TAM) Your TAM is your Salesforce champion and partner, helping orchestrate your experience and providing expert guidance tailored to you. Personalized trends and insights From technical health reviews to roadmap planning, Signature provides critical insights to help you focus on what matters the most to you. Proactive services Prevent potential risks with 24/7 Proactive Monitoring, including alerts on performance, errors, and limits. Fastest support response time (15 minutes) for business-stopping cases from skilled experts. 83% Key Event Management more value Plan your key events with conﬁdence. Whether it's sales events for Signature like Cyber Monday or major go-lives, you can run at full speed on customers* your most important days of the year. Learn about the Signature Success Plan Watch the Signature overview ﬁlm > Watch how we provide 24/7 proactive monitoring > *The Total Economic Impact Of Salesforce Signature Success Plan, a commissioned study conducted by Forrester Consulting on behalf of Salesforce, January 2022)