Industry Announcements Healthcare & Life Sciences Collaborate across health stakeholders with an integrated platform. The Healthcare and Life Sciences Keynote showcased a comprehensive overview of Salesforce's commitment to transforming healthcare through data-driven solutions, AI, and connected experiences across the healthcare ecosystem. With presentations and demonstrations, the session showcased Salesforce's latest innovations, such as Health Cloud for providers, payer solutions, and Life Sciences Cloud for customer engagement, all aimed at enhancing patient care, provider e昀케ciency, and overall health outcomes by leveraging the power of AI and a uni昀椀ed data platform. 30% increase in patient referral volume. 24% increase in patience adherence to treatment. Source: Salesforce aggregate customer success research, 2024 Keynote Announcements Healthcare Cloud | Salesforce for Healthcare Innovations 1 Health AI: New 4 Healthy Business • Predictive Utilization Management • Claims Data Kits | GA • Agentforce Patient Services Agent | GA • Roster File Mapping | Feb ’25 Oct ’24 - HIPAA compliance anticipated • Bene昀椀t Quoting | Jun ’25 by Dec ’24 • Assessment Generation • Patient Medical History and Medical Summary 2 Healthy Outcomes 5 Healthy Communities • MCG Integrated Care | GA • Vaccine Management | GA • Compliant Priot Auth | Feb ’25 • Mobile Home Health | GA • CRD Validation | Feb ’25 • Disease Surveillance | Feb ’25 Life Sciences Cloud 3 Life Sciences Cloud for Customer 6 Continued Investment Engagement • Data Cloud for Health | GA Now • Omni-Channel Content | Sept ’25 • Contact Center | GA Now • O昀툀ine Mobile | Sept ’25 • MedTech CRM | GA Now • Medical Event Management | Feb’26 • KOL Management | Feb’26 28