Customer Success and Partners A path to success with Salesforce. The Customer Success Keynote underscored Salesforce's commitment to guiding customers towards the future by providing pathways to success. The 昀椀rst pathway is to maximize your investment by implementing the insights provided from the Customer Success Score, which uses data signals aggregated by Data Cloud. The next pathway is through the transformative power of Agentforce, where we showcase how Salesforce will use agents to scale our support organization. The third pathway is through the human experts who can help guide and support customers on their AI journey. The last pathway is by continuous learning and upskilling through Trailhead, with the announcement of AI for All, Salesforce is o昀昀ering free AI training to democratize the learning process. Keynote Announcements 1 Agentforce 2 Upskilling with Trailhead Humans with Agents drive customer • Build Your Path to AI Success success together with Salesforce | Available now • Agentforce Activator | GA Now Resources: • Customer Success and Partners Keynote • Customer Success and Partners Dreamforce Collection • Build Your Path to AI Success with Salesforce | Trailhead • Website: Customer Success 45