Customer Sign Off Customer Go/No-Go sign off to move to deploy To obtain customer sign-off, a final review of the project status and go-live acceptance criteria is required to secure a Go/No-Go decision, including: ❏ Definition of Done Sign Off: Agreed definition of done with ❏ Quality Assurance Sign Off: Thorough testing and validation of the solution to ensure it meets quality standards, is free of key customer stakeholders to be documented, circulated and defects, and operates as intended. signed off. ❏ Documentation and Training Sign Off: Comprehensive ❏ Functional Implementation Sign Off: Complete development documentation of the solution and training materials for and configuration of the solution according to specified end-users and administrators, facilitating smooth adoption and requirements, ensuring all functionalities are operational. ongoing maintenance. ❏ Deployment/Rollback plan: detailed strategy outlining the ❏ System Integration Sign Off: Successful integration of the steps to successfully release new features or updates, along solution with existing systems and third-party applications, with predefined procedures to safely revert to the previous enabling seamless data flow and interoperability. version in case of issues. ❏ Performance Optimization Sign Off: Fine-tuning and optimization of the solution to ensure it meets performance Go/No-Go Criteria Checklist Sample standards, including speed, scalability, and reliability. Please find an example list of project documents above and add, edit as per your project/program scope. NOTE: The Go/No-Go Checklist is a sample ONLY! Please include all agreed criteria as per the scope of your project!

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