2 VER DISCO Identify the Customers Support Plan Identify your customers Salesforce support plan prior to project kick-off to check Success Plan Features, Support Inclusions and Response Times to manage customer expectations and get the best engagement with technical support. How To Perform 1 om c . e c .salesfor help 2 g ts Or our Clien o y ogin t L 3 ttings Support Se • Standard Success Plan customers can access self-guided resources from anywhere. • Premier Success Plan customers can build a path to success with specialized programs. • Signature Success Plan customers can access the most proactive and personalized Salesforce expertise.