DESIGN Run Design Workshops At design stage the preparation is oriented towards solution workshops. The topics of the workshops sessions can be functional, technical, experience design oriented. Defined Outcomes Purpose Project design workshops aim to facilitate collaborative discussions among Detailed requirements and scope documented in: stakeholders to define and refine project requirements, brainstorm innovative solutions, align on project goals, and create a shared understanding and vision for the project's design and implementation. ❏ Customer Journeys These workshops help ensure that all perspectives are considered, potential ❏ User Stories challenges are identified early, and a cohesive plan is developed to guide the project to successful completion. ❏ Functional/Technical Specifications The intent is to collect various inputs (business, technical, functional, etc.) from ❏ Wireframes customer teams to design the solution and to draft related documentations that will be the ground to build the solution. The workshop sessions will help to define or ❏ Business Processes As-Is and To-Be refine the product backlog (User stories, technical/functional specs, user stories, UX Salesforce Adoption Dashboards ❏ Customer Data Sources and Owners user stories). Functional Design Template User Story Template Best Practice Customer Journey Map Technical Design Template Tools & Templates