VER DISCO Stakeholder Interviews Stakeholder interviews are critical to success. Omitting this process increases the risk that solutions will be IT-centric and may not truly enable end-user needs, or address their concerns, which highly impacts the adoption of the tool. The client may also miss out on an opportunity to improve existing processes and may simply enable inefficient processes that already exist. Defined Outcomes Purpose ❏ Stakeholder Identification ● Gain a well-defined understanding of the people who will be ❏ Stakeholder Roles and Responsibilities impacted by the change/project ❏ Stakeholder Influence and Power ● Mitigate the effect of stakeholders with a negative view of the ❏ Stakeholder Interests and Expectations program ❏ Stakeholder Communication Needs ● Encourage the active support of stakeholders with a positive ❏ Stakeholder Engagement Levels view of the program ❏ Identification of Potential Risks ● Group stakeholders into categories that can be leveraged ❏ Analysis of Relationships and Interdependencies during engagement planning ❏ Stakeholder Mapping ● Understand gaps that exist to adopting behavior changes and ❏ Stakeholder Engagement Strategy new ways of working Stakeholder Interviews Sample Questions Best Practice Tools & Templates Stakeholder Engagement Plan Template